Refreshing Cloud-Based Business Software

Freshworks offers innovative customer management solutions for companies of all sizes, making it easier for customer service teams to acquire new customers and retain existing ones.

The cloud-based product series was developed as business software that inspires its users with its ease of use and versatile added value and supports them in communicating with customers - but also in collaborating with colleagues.

Freshworks

Product Manager

Sarah Alisch
freshworks(at)prianto.com
    +49 89 416 148 277

 

 

Solutions for Customer Engagement

  • Freshdesk: An all-in-one helpdesk ticketing system for customer support that delights and wins customers.
  • Freshchat: Modern messaging software for sales, marketing and support that turns customers into happy, engaged users.
  • Freshcaller: A cloud-based PBX system to provide seamless customer communication.

 

Solutions for Employee Engagement

  • Freshservice: Refreshingly easy to use and simple to configure IT service management software that modernises IT and other business functions.
  • Freshteam: Intelligent HR software to manage hiring, onboarding, time off, employee data and other HR workflows.
  • Freshrelease: Agile project management software for planning, tracking, testing and delivering great software.
  • Freshconnect: Contextual collaboration software for seamless collaboration with other teams.
     

Solutions for Sales and Marketing

  • Freshsales: CRM solution and sales system that supports sales teams with AI-based lead scoring, telephone, email and activity recording and many other functions.
  • Freshmarketer: All-in-one suite to increase sales by boosting conversion rates and automation levels.
     
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